GENERAL CONDITIONS OF SALES

 Preamble

 Property of the site: www.innov-pratic.com site is the property of Source Innov society in its entirety, as well as all rights  y related.

 All copies, full or partial, are prohibited unless prior authorization express of Source Innov.

 1 Acceptance of the General conditions of sale

 The client acknowledges having read, prior execution of command, General conditions sale stated on this screen and expressly accept without reservation. The present general conditions of sale govern the contractual relations between Source Innov-client. They shall prevail over all other conditions contained in any other document, except where derogation Express, prior and written Source Innov.

 The present general conditions of sale can be modified at any time by Source Innov without notice. Applicable conditions are those in force on the site at the time of validation of the order.

 2 Commands

 Automatic registration systems are considered as worth proof of the nature and content of the command. Source Innov confirms acceptance of the order to the customer at the e-mail address that will be communicated. The sale will be effective validation by.

 Source Innov, of payment of the order of the date of validation of the payment for orders paid online by credit card, or the date of receipt of the settlement by bank transfer or by check. Source Innov reserves in any case the right to refuse or cancel any orders for a customer with who would exist a dispute relating to the payment of a previous command.

 3 Price and payment

 The price is expressed in Euros and all taxes included.

 The price indicated on the cards produced does not include transportation. 

The price indicated in the confirmation of order is the price final, expressed all applicable taxes, including VAT for The France and UNECE countries. 

This price includes the price of products, charges for handling, packaging and conservation products, freight, insurance and commissioning. 

The price is payable in cash on the day of order confirmation.

  • Payment is made: by credit card bearing the CB, acronym online.  Allows you to pay via a Bank server in a secure environment. Your credit card Nº is therefore directed to the servers of the Bank, your payment is done directly to a bank in a secure environment without going through the server of the shop, guaranteed all the more important that your Nº are known only by our banking partner.

 

  • The order will be automatically cancelled and the customer warned by e-mail in the hypothesis where bank payment centers concerned has refused to give their consent. Source Innov has implemented a procedure of verification and request for further information to the client, to ensure that the user of the credit card is its holder. Implementing this procedure cannot be regarded as a guarantee against fraudulent use of credit card or liability Source Innov differs from the validation of the payment pending the outcome of the verification procedure. It may lead to cancellation of the order.  By check:   
  • Check are to establish the order of Source Innov and send to the following address:

Source Innov

10th Artisnas place

37300 JOUE LES TOURS

France

 Payments cannot be considered as deposit. Any delay in payment leads right due corresponding interest once and half the legal interest rate.

 4. Clause of reserve of property

Express agreement, and the provisions of the Act, may 12, 1980 in accordance with, the products ordered remain Source Innov property until full payment of their price by the client. In the event of breach of obligations by the customer, regardless of the cause, Source Innov is entitled to require the immediate restitution of costs, risks and dangers of client products.

5. Availability and shipping products  

All deadlines advertised on site Source Innov agree in working days (excluding Saturday, Sunday and public holidays). Each data sheet says:

  • Is the presence in stock of the product concerned: the indication "in stock" corresponds to the status of the stock in Source Innov at the time of the command?
  • Be a period of availability: the availability period corresponds to supply stock among Source Innov timeout. This time limit shall be communicated by the provider and/or the manufacturer of the product and varies with the type of product.

Either the word «pre order": the products concerned are new products advertised by the supplier and/or manufacturer, no known date of availability.

  • Is marked "rupture": the product is temporarily unavailable from our suppliers.

The commands are processed, prepared and shipped, which is delivered to our carrier within 24 to 48 hours from:

  • Receiving the product by Source Innov, with regard to the products availability,
  • Validation of the payment by the client when it is done by credit card online or regulations made by bank transfer or by check, receipt with regard to the products in stock at the time of this validation or reception

Products by Source Innov reception when they become effectively available from the vendor with respect to products in pre order.

Generally orders are processed after validation of payment when they are resolved online by credit card or upon receipt by Source Innov regulation when the client chose a settlement by bank transfer or by check. Indications "in stock" and availability times are likely to vary between the date command and, depending on the case, the date of validation of the payment by credit card or the date of receipt of the transfer or check. Availability times are also likely to change to the initiative of the supplier and/or manufacturer. In such cases, the periods of availability will be those in force at the time of validation of the payment by credit card or at the time of receipt of the transfer or check. In the event of unavailability of products among our suppliers:

 Final unavailability: Source Innov undertakes to propose to the customer for replacement items or to reimburse him for missing items, without delay and no later than 30 days in accordance with the provisions of article L121-20-3 of the Code of consumption.

  • Temporary unavailability: Source Innov informs the client of the date on which the product will be available again. Client then has the opportunity to maintain its command with these new deadlines or cancel. In the latter case, Source Innov undertakes to reimburse the missing items without delay and no later than 30 days in accordance with the provisions of article L121-20-3 of the Code of consumption. Shipments destined to the DOM - TOM will be subject to acceptance of the parcel in cargo and is subject to the application for acceptance of additional freight charges.

6. Delivery

Delivery of orders is carried out by independent providers Source Innov society and within the deadlines announced by these providers. Announced by these claimants are usually 48-72 hours for packages less than 72 h for packages of more than 30 kg and 30 kg.

Signal Source Innov any difficulties related to the delivery, the customer has to order tracking free online, accessible via the command, as well as detail of a phone number to reach 06 79 77 82 65 customer advisors

Source Innov undertakes to do what is necessary to ensure that orders are delivered within 30 days of the validation of the regulation by credit card online or receipt of the regulations by bank transfer or by check. The carrier undertakes to him, by contract with Source Innov to deliver the command to the address of the buyer provided by Source Innov. In addition, for deliveries outside of the metropolitan France, customer agrees to pay all taxes due to the importation of goods, right customs, the value added tax and any other taxes due under the laws of the country of receipt of order. All orders placed on Source Innov are intended for the personal use of customers, clients or recipients of products is prohibited any partial or total product resale. Source Innov cannot be held liable for the failure of payment of fees to the payment of which is liable to the client.

In France metropolitan, delivery will be done by an independent carrier. In the CEE countries, deliveries are performed by an independent carrier. Deliveries outside the CEE are conducted by international postal services or Chronopost following the choice of the client. For reasons of availability, an order may be delivered in several times. 

Whatever the place of delivery, it is done in the slot provided with the client for the direct delivery of the product advertised recipient or in case of absence, another person authorized therefor by the client. In the absence of any recipient, a notice of passage is left to the delivery address. Fresh potential for new presentations are borne by the client. The customer is obliged to check the condition of the goods receipt. In case of damages, it must mention accurately its reservations on the delivery order and reiterate to the carrier by registered letter with acknowledgement of receipt within three (3) days of delivery in accordance with the provisions of article l. 133 - 3 of the French Commercial Code. He must also inform Source I2i by registered letter with acknowledgement of receipt of all transport damage within eight (8) days of receipt. No claim will be accepted in the event of failure to comply with these formalities.
Source Innov wholly be absolved of his obligation to deliver if in case, State:

  • occurrence of an event of force majeure such as the war, riot, fire, strikes, accidents and inability to be supplied,
  • Breach by the customer of the any of its obligations (payment of the price, accuracy of information provided by the customer such as the address of delivery...) 

7. Guarantee  

All technical articles benefit from the constructor of a contractual guarantee for one year minimum.

All returns must be preceded by prior agreement Source I2i and the awarding of a return number.

Return must be sent to:

Source Innov

25  Manet Street

37300 JOUE LES TOURS

France

At the absence of consent, assignment of a number of return or sending to any other address of Source Innov, the goods will be returned to the client in port due. Returned goods must be accompanied by their original packaging.

 In any event, the customer enjoys the legal warranty for latent defects (Art.1626 and following of the Civil Code). The condition that purchaser demonstrate the latent defect, the seller must legally repair all consequences (art.1641 et seq. of the civil code). Are excluded from any warranty:

Uses and interviews did not comply with the record of employment provided with the product as well as use or maintenance defects.

  1. Deterioration due to an error of manipulation, connection (that it has been achieved with the accessories of origin or other accessories substituted by the client), improper or abnormal usage, physical modification intentional or accidental, use for commercial or professional purposes.
  2. Accessories or spare parts whose replacement is the result of their wear and tear, or maintenance operations current: bulbs, batteries, joints, etc...
  3. Costs of transport and modification of the apparatus for the constructor to set default reminder.
  4. Deterioration due to an external event (lightning, water damage etc...).
  5. Interventions on the device by any person not authorized by the after-sales Service as well as malfunction and damage resulting from such intervention.

8. Limitation of liability

The information provided on the site, photographs, cards products, price... are given indicatively. Source Innov strives to ensure the accuracy of the information presented on the site. Errors likely to be introduced are fortuitous and are rectified as quickly as possible. Source Innov responsibility cannot be questioned for simple errors or omissions which could persist despite precautions taken in the presentation of products. There is the potential product modification decided by the manufacturers.

In accordance with the laws in force, Source Innov is not responsible for the breach or bad run contract which would be due either to the consumer, to be insurmountable and unpredictable from a third party contract or a case of force major. 

9. Retraction 

In accordance with the provisions of articles l. 121 – 20 and seq of the Code of consumption, the customer has 7 days from the date of delivery to return the product in its original packing for replacement or refund except for the professional. The return will be accepted if the product has not been deconditioned / used.

All returns must be preceded by the awarding of a recantation number obtained in the and be returned to the following address: